Privacy Policy

Effective Date: October 1, 2025
Website: www.myprinterhelpdesk.com

At MyPrinterHelpDesk.com, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with GDPR, CCPA/CPRA, FTC guidelines, and other applicable laws.

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1. Information We Collect

• Personal Information: Name, email, phone number, billing/shipping address, payment information (processed securely via third-party providers).

• Non-Personal Data: Device type, browser, IP address, cookies, and usage statistics.

• Cookies & Tracking: We use cookies, pixels, and similar technologies to enhance user experience, analyze traffic, and for advertising. You may disable cookies in your browser settings.

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2. How We Use Your Information

• To process and fulfill orders

• To provide customer service and support

• To send order updates, promotions, or newsletters (with consent)

• To improve our website, products, and services

• To comply with legal obligations

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3. Sharing & Disclosure

We do not sell personal information. Data may be shared with:

• Service providers (e.g., payment processors, shipping companies)

• Legal authorities, if required by law

• Advertising/analytics providers (with consent for cookies/tracking)

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4. Your Privacy Rights

• GDPR (EU/UK Customers): Right to access, correct, delete, restrict processing, and data portability.

• CCPA/CPRA (California Customers): Right to know what data we collect, request deletion, opt out of sale/sharing of personal information.

• Email Marketing Compliance: All emails include an unsubscribe link.

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To exercise your rights, email us at support@myprinterhelpdesk.com.

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5. Data Security

We use encryption (SSL), firewalls, and industry-standard security measures to protect your data.

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6. Data Retention

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We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

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7. International Transfers

If you access our site outside the USA, your data may be transferred and stored in the U.S.

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8. Updates to Policy

We may update this Privacy Policy at any time. Updates will be posted here with a revised “Effective Date.”